Console Management

Note: CAPI Administrator is deprecated. Please use CAPI Supervisor instead.

If a Forsta Plus user has the system_capi_administrate permission, the user will also have access to the Console Management functionality. This will normally be the same user who can generate the CAPI Activation files / codes.

This module for CAPI/Kiosk administrators provides an overview of all company consoles, their status (activated or deactivated), the ability to deactivate consoles not being used, and with the option of recording and listing relevant information on the consoles (CAPI version, operating system, owner information, contact information).

1. Go to the CAPI/Kiosk > Admin > Console Management menu command to open the Console Management page.
2. The latest console and Android versions are given at the top of the page.
3. Use the View Mode drop-down to select Console Information or Synchronization Schedule.

Note: The ability to schedule synchronization is not supported by the CAPI app.

Figure 1 - Example of the Activated Consoles page

This page lists all CAPI/Kiosk consoles that are activated for the company. All columns are searchable and sortable.

• Console name – the name of the console.
• Version – information about which CAPI/Kiosk version is installed on the console.
• Mode – whether the console is in CAPI or Kiosk mode.
• O/S - indicates the operating system in use for that console or device.
• Status – whether the console has the most recent version of CAPI installed or an older version.
• Activation code - shows an activation code used by a CAPI app
• Description, Owner, Owner’s Email, Owner’s Phone – fields for additional information.

The number of activated licenses listed by operating system, and the number of available licenses remaining, are displayed at the right end of the page toolbar.

Editing the Console Details

You can enter the details of each console, for example its name or registration number, the name of the owner/current user, the CAPI version installed etc. into the system.

1. In the Activated Consoles list, select a console, right-click on it, then choose the Console Details option from the menu.



Figure 2 - Opening the Console Details frame

A new frame opens towards the right side of the window.



Figure 3 - Example of the Console Details frame

2. Enter the console details and other information as required.
3. On completion, click Save to save the information.

When you click Save, the information is displayed in the various fields as appropriate in the Activated Consoles frame.

Deactivating a Console

In the Activated Consoles list, select the console you wish to deactivate, right-click on it and select Deactivate from the menu.

The selected interviewer console is deactivated and the interviewer will not be able to log on to the console. A license is freed, allowing a different console to be activated if required (go to Installing and Activating CAPI App on Interviewer Devices for more information).

Console Activation

This menu command opens the CAPI/Kiosk Activation page for sending activation files to the console administrators (go to Activation Code Setup for more information).