Synchronization Log

Note: CAPI Administrator is deprecated. Please use CAPI Supervisor instead.

On this page, you can view a log of the console synchronization operations that have been performed for the various consoles in your company. The log shows details such as console name, interviewer name, the synchronization start time, the duration of the synchronization task, the number of responses transferred, status of the synchronization etc.

Note: You must have System_Administrate or System_Capi_Administrate permission to access this menu command.

To view the synchronization log

1. Login to Forsta Plus.
2. Go to the CAPI/Kiosk > Admin > Synchronization Log menu command.

The CAPI Console Synchronization Log page opens. This page shows all the synchronization operations performed for your company.



Figure 1 - Example of a Console Synchronization Log page

“Project ID - pxxxxxx” will be displayed in the Projects column when responses have been synchronized over to the server.

3. If the list is extensive or you are looking for particular details, you can filter the list by entering dates into one or both of the date filter fields. You can also specify whether you wish to view all synchronization tasks, only those tasks that were initiated automatically, or only those that were initiated manually.
4. You can export the list via email.

Exporting the Synchronization Log

To export the list via email:

1. On the CAPI Console Synchronization Log page, click Export.

The Export CAPI Console Synchronization Log overlay opens.



Figure 2 - The Export CAPI Console Synchronization Log overlay

2. As required, edit the email address to which the log is to be sent. The default address is that of the currently logged on user - you.
3. If you wish to export only a subset of the logged items, set the date filters as required.
4. Click Export synchronization log.

The log is downloaded as a zipped, tab-delimited .txt file, and the file is attached to an email and sent to the specified address.