Activation Code Setup

Note: CAPI Administrator is deprecated. Please use CAPI Supervisor instead.

Generating the Activation Codes

Note: You (as the CAPI Activation User) must create the End User list and register the list ID with Forsta before you can create the activation codes. The list can be edited after registration (see Requirements Prior to Commencing Installation and Setup).

Important
The professional user account used to generate the CAPI activation codes is automatically allocated company admin rights, and that account is then permanently linked to the activated devices. The Admin role cannot be revoked, nor can the account be deleted, otherwise the CAPI devices will not be able to sync. If the server-side account is deleted for any reason, new activation codes will have to be issued.

Creating the Activation Codes

Your interviewers will need to download and install the CAPI app to their device (go to Installing and Activating CAPI App on Interviewer Devices for more information) and activate it using a code generated here.

To create the code:

1. On your PC, log on to Forsta Plus as the CAPI Activation User using the user ID and password sent by Forsta.
2. Go to the CAPI/Kiosk > Admin > Console Activation menu command.

The CAPI/Kiosk Activation overlay opens.



Figure 1 - The CAPI App Activation overlay

3. Define the duration of the App activation code (the time frame during which the devices must be activated).

Note: The Start and End dates only control the validity of the code; after a device has been activated it will not expire. After the specified End Date it will not be possible to activate a device using the code. A new code must then be generated by the CAPI Activation User.

4. Decide whether you wish to enforce encryption, and check/uncheck the box as required.

When Enforce Encryption is selected, the CAPI app can only be installed on devices that have device encryption enabled. If encryption is not enabled it will not allow the app to be installed. The app will not encrypt the device automatically. This option does not apply to CAPI on Windows.

5. Maximum number of uses - Applies to CAPI Apps only. Specify how many times can this code be used for activating CAPI Apps. This is an optional setting. This number does not get decremented when an installed CAPI app is deactivated. When the app has been installed the specified number of times, this code cannot be used any more
6. Click the Generate... button to create the code; the code is then presented in place of the button.

One valid activation code can be used to activate a number of devices (not exceeding the number entered into the "Maximum Number of Uses" field) – you do not need to generate separate activation codes for each device. Remember that this code expires as soon as the specified number of installations is reached. Deactivating a device does not decrement the counter, so the number of available installations equals the number entered into the "Maximum number..." field. Generate the code once and distribute it to all the administrators who will be performing the installations. Note that you can only send the code by email to one address at a time from Forsta Plus. However, the code can be copied into emails produced by other applications (such as Outlook) and distributed en-mass as required.