CAPI Activation Code Setup and Expiration

1: Overview

Activation codes license the CAPI App for use. To learn more about how to manage your company’s licensed devices, see Device Management.

2: General Tips on using Activation Codes

• You can set up a code for use on multiple devices. You don't need a unique code for each one.

• It is recommended to create separate codes any time there are separate independent field agencies using CAPI App.

• When the CAPI App is activated with an activation code, the device appears in Device Management. Activating a device uses one of your available licenses.

Note: The start and end dates only control when a code can be used to activate a device. Once a device is activated, it won’t expire. After the end date, the code can no longer be used, and the CAPI Activation User must generate a new one.

3: Create Activation Code

Complete the setup, then click + Activation Code to create a new activation code.

1 Start Date - String date that code is active.

2 End Date - End date that code becomes inactive.

3 Max number of uses - The number of times the code can be used.  For unlimited, leave empty or enter 0.  The activation step will still be limited to the number of available licenses.

4 Enforce Encryption - When enabled, the CAPI app can only be activated on devices that have device encryption enabled. Windows devices require BitLocker to be enabled.

Note: Activation requires the CAPI App device to be connected to the internet.

4: Expired Activation Codes

Activation codes expire when the current date matches or is later than the code’s end date. Expired codes can’t be used to activate devices.

5: Expire Activation Codes

To expire an activation code, select the Remove icon next to the code.

This will set the End Date to the current date and show as Expired.