In this article
Downloading and Installing
The CAPI App is available for download on the following platforms and app stores:
Note: For Android devices that are restricted from downloading using the Play Store app, you can download the application directly from https://forsta.com/apps via your browser.
Upgrading
To upgrade CAPI App on your Android or iOS devices, download and install the latest CAPI App version using the appropriate store application (Play Store for Android, App Store for Apple devices). Typically, apps will default to automatically update when a new version is available.
To upgrade CAPI App on Windows, download and install the CAPI App using the Windows link above.
Uninstalling
To uninstall CAPI App from Android or Apple devices, simply delete the app.
Important: All data will be permanently removed from the device without any ability to recover. Ensure you have successfully performed a synchronization before continuing.
To uninstall CAPI App on Windows, use the Windows “add and remove programs” setting.
Note: Application data is not removed as part of this uninstallation.
Windows Enterprise Installation
Enterprise and Silent Installation for Windows
Windows provides support for unattended installation where enterprise deployment is required. The following parameters can be added after the setup exe:
| /VERYSILENT | Display no visual setup. Used for enterprise deployments |
| /CURRENTUSER | Install in non-administrator mode |
| /ALLUSERS | Install in administrator mode |
| /SEPARATEINSTALL | Used to install to multiple separate locations on the same device. /DIR determines the target location. |
| /DIR="<path>" | Override the default application folder (C:\Users\<USERNAME>\AppData\Local\Forsta), typically used in conjunction with /ALLUSERS |
For example:
"C:\Forsta_CAPI_Setup.exe /VERYSILENT /DIR=”C:\Program Files (x86)\SomeCompany\CAPI”
Windows App Configuration
CAPI App for Windows provides additional customization to control the app behavior. This is controlled though a config file stored at:
C:\ProgramData\ForstaCAPI\app_config.json
This provides the following configurable properties:
{
"AppConfiguration": {
"LoginOnRestart": false,
"StartFullScreen": false,
"ActivationHost": "",
"ActivationCode": "",
"TouchKeyboard": false,
"BackgroundSyncFrequency": 60,
"SkipPostponeDialog": false
},
"RemoteConfiguration": {
"Enabled": false,
"IpAddress": "localhost",
"Port": 8090
}
}
Where:
AppConfiguration
LoginOnRestart – setting true will require the interviewer to login when the application is started.
StartFullScreen – automatically starts the application in full screen mode (e.g. F11)
ActivationHost – To automatically activate, you need to provide the host server URL (contact support to locate the correct URL for your site).
ActivationCode – Used with ActivationHost, provide the activation code to automatically activate.
TouchKeyboard – setting this to true will force the onscreen touch keyboard to appear, provided the Windows setting is enabled. This is typically used on tablet devices.
BackgroundSyncFrequency – The number of minutes between background sync
SkipPostponeDialog – setting to true will allow the user to skip the postpone interview dialog when an interview is postponed.
RemoteConfiguration
CAPI App for Windows includes an SDK that allows another Windows application to “remotely control” the CAPI application. Interviewers can then use another application as their main interface using CAPI only to run a survey if desired.
Enabled – setting true will enable the SDK to control CAPI App
IpAddress – IP address where SDK is installed
Port – Port where SDK will listen for requests
See the following file for more information:
C:\Users\<username>\AppData\Local\Forsta\CapiApp.WinRemote\readme.txt